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Broken ski :(

Posted: Sun Apr 02, 2023 7:56 am
by CwmRaider
Today was an absolute blast until nearly the very end.
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Is there any hope that this may be covered by warranty? There was some windblown snow over a hollow and the rear broke when it caved in.
I wasn't less careful than usual, and I skied over many holes without breaking skis previously

Re: Broken ski :(

Posted: Sun Apr 02, 2023 9:03 am
by fisheater
Best wishes with your warranty resolution. I have no idea what that result will be, but I think you are fortunate to be in Norway and have a bricks and mortar dealer.
I can’t see how you did anything wrong. Beyond that, there is no levering with the Xplore system, as there would be with 75 mm/cable, NTN, and TTS systems.
I would even go one step further to hypothesize that a manufacturing flaw or possibly a bad core were at fault. However the problem is also the market (us) demand incredibly light skis. Consequently we have these random failures. To make it more onerous on the ski manufacturers to be liberal in their warranty policies, are that fringe group of idiots that take pride in their ability to break skis and attempt to warrant stupidity.
Good luck, was it Otto that broke?

Re: Broken ski :(

Posted: Sun Apr 02, 2023 10:05 am
by lilcliffy
Crappy.
I would certainly pursue warranty-
In my limited experience, Asnes' customer service and warranty are superb.

Re: Broken ski :(

Posted: Sun Apr 02, 2023 10:16 am
by Rodbelan
Roelant wrote:
Sun Apr 02, 2023 7:56 am
Today was an absolute blast until nearly the very end.
P_20230402_132753.jpg
P_20230402_130630.jpg
Is there any hope that this may be covered by warranty? There was some windblown snow over a hollow and the rear broke when it caved in.
I wasn't less careful than usual, and I skied over many holes without breaking skis previously
For how long did you have the ski? I can tell by the binding type that this ski is pretty new... I am pretty sure you will be covered by the warranty... it really doesn't seem like a negligence on your part. Like Cliff sayin', Asnes seems to honor their warranties...

Re: Broken ski :(

Posted: Sun Apr 02, 2023 12:09 pm
by CwmRaider
@fisheater yes the Ottos. @Rodbelan from November '21.
I was quite surprised by the breakage so perhaps you're right about faulty production of the core. Will take them to the shop for possible warranty tomorrow.

If no warranty I'll be looking at new skis. In addition I have only the Falketind X and while I love them there are situations where narrower skis are beter.

Re: Broken ski :(

Posted: Sun Apr 02, 2023 2:31 pm
by mca80
I ordered an Asnes pole from Neptune in USA and it snapped within a month. They advised me to contact Asnes directly, and although it took a couple weeks they mailed me a bottom part of the 2 piece pole free of charge. Not sure what protocol would be in Norway but I was pleased they replaced it.

Re: Broken ski :(

Posted: Tue Apr 04, 2023 11:26 am
by CwmRaider
The shop took pictures and sent it to Åsnes. They noted that I had remounted the bindings and used PU glue to fill the old holes, not plastic plugs. Although the breakage is 5 cm behind the rear of the binding, Åsnes claims that the ski may have been weakened by water infiltration and hence do not consider this to be a possible manufacturing defect.

I am a bit disappointed by this answer to be honest, but anyways I need to buy a new pair.
Considering that I traded my Åsnes Combat Nato for Falketind Xplore in my quiver of two, I now lack a distance oriented touring ski.
As the Falketind is covering the steeper technical tours I wonder if it is wise to replace the Otto Sverdrup with something more distance oriented, which is OK on hard packed snow.

I prefer to stay with Åsnes to have the same skin system, and my thoughts have crossed over all of these :
- New Sverdrups - they are amazing and most at home in steep terrain after all, but in those tours I would probably take the FT-X
- Nansen (my hunch is that it may be better on consolidated snow than Otto, regardless of what Åsnes claims)
- Amundsen / Gamme; I'd probably prefer the Amundsen between the two, a bit scared for a "no compromise tourer".
- Ousland --> too skinny and / or too lightly built?

Any thoughts?

Re: Broken ski :(

Posted: Tue Apr 04, 2023 11:48 am
by Manney
Skis can break because of previous damage, accidental use, or overloading. You can’t control the first two but can avoid the last one by selecting the best ski for your size.

https://www.telemarktalk.com/viewtopic. ... =40#p59733

You’re choosing skis for you. Not somebody else.

Re: Broken ski :(

Posted: Tue Apr 04, 2023 12:03 pm
by lilcliffy
Roelant wrote:
Tue Apr 04, 2023 11:26 am
Considering that I traded my Åsnes Combat Nato for Falketind Xplore in my quiver of two, I now lack a distance oriented touring ski.
As the Falketind is covering the steeper technical tours I wonder if it is wise to replace the Otto Sverdrup with something more distance oriented, which is OK on hard packed snow.

I prefer to stay with Åsnes to have the same skin system, and my thoughts have crossed over all of these :
- New Sverdrups - they are amazing and most at home in steep terrain after all, but in those tours I would probably take the FT-X
- Nansen (my hunch is that it may be better on consolidated snow than Otto, regardless of what Åsnes claims)
- Amundsen / Gamme; I'd probably prefer the Amundsen between the two, a bit scared for a "no compromise tourer".
- Ousland --> too skinny and / or too lightly built?

Any thoughts?
I personally don't consider the Nansen a distance-oriented design- I see it more as a "Telemark" ski (albiet an old-school, traditional design). Though in a long-enough length, the Nansen is an acceptable XC ski.

My question#1→ do want rocker on this distance-oriented ski?

Re: Broken ski :(

Posted: Tue Apr 04, 2023 12:27 pm
by CwmRaider
@Manney I always take the longest skis. I read that thread. I don't believe skis are meant for BMI, they are for skier weight support. Im above the categories for the longest Lengths.

@lilcliffy low profile rocker is ok. The pictures that Johnny took of the Ousland rocker suggest it is a lot less than the Ingstad/Sverdrup. A lot of rumors here about the ski not being good for "normal" snow as in being too specialized for arctic conditions, but all users of the ski seen happy. @Theme any feedback on the Ouslands? They have a nice sidecut.

The Nansen is an ok distance ski from my own experience, the Nato is better, but the Nansen substantially more nimble in climbs and descents. The main reason I didn't list the Nato here is it's 62mm waist is overkill for my intended use, probably. And I just sold my NATO's a month ago :cry:
I guess I'm wondering how uncompromising a ski like the Amundsen really is for turning.
I will be pulling a pulk occasionally, if this makes a difference.